Certified Health Coach (Shift: 9:00 - 6:00pm EST)

Posted 15 days ago

tailorcareFranklin (TN)

Fitness and Wellness Coordinators Home Health Care Services

SENIORITY

Senior

SALARY

$55,000 - $55,000

Apply

About the role

Certified Health CoachUnited StatesTailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By carefully assessing patients' symptoms, health histories, preferences, and goals with predictive data and the latest evidence-based guidelines, we help patients choose and navigate the most effective treatment pathway for them every step of the way. TailorCare values the experiences and perspectives of individuals from all backgrounds. We are a highly collaborative, curious, and determined team passionate about scaling a high-growth start-up to improve the lives of those in pain. TailorCare is a remote-first company with our corporate office located in Nashville.

About the Role: We are looking for world-class Certified Health Coaches who are passionate about our mission, comfortable in a dynamic, start-up environment, highly collaborative, and supportive. Our Certified Health Coaches provide 1 on 1 virtual coaching to our members. The qualities of a Certified Health Coach include excellence in relationship building and communication, a high level of empathy, a passion for health and well-being, enthusiasm for continued learning, compassion, integrity, attention to detail and organization.

Primary Responsibilities:

Provide a human touch to the digital recovery experience for members
Support members' journeys, reinforcing skill-building and behavior change to optimize engagement in the app
Reach out to members per service and workflow expectations
Manage member expectations of experience and outcomes
Actively listen to and address member challenges while collaborating with them to make healthy lifestyle changes
Monitor member pathway dashboard and key performance indicators (KPIs)
Triage member queries and advise appropriate team members, as outlined by clinical and technical protocols
Document all communications using Clinical Documents

Participate in regular coaching observations and ongoing training with Team Leader and management.

Qualifications:

Current NBC-HWC designation and minimum of 1 year of experience as a health coach in person and/or in a virtual setting is REQUIREDMinimum of a bachelor's degree or commensurate experience
Experience working with behavior change or chronic disease management, including but not limited to MSK, diabetes, weight loss, nutrition, mental health preferred
Excellent communication and collaboration skills
Continuous learning mindset
Comfortable in a dynamic, fast-paced, start up environment.
Ability to work independently with discipline and urgency.
Knowledge and understanding of integrative, science- and evidence-based coaching techniques and modalities including - but not limited to - motivational interviewing, appreciative inquiry and positive psychology
Knowledge of digital health, behavioral health and musculoskeletal conditions a plus
Commitment to maintaining certification and continuing education requirements
SkillsExcellent communication and collaboration skills
Motivational Interviewing
Appreciative Inquiry and Positive Psychology
Change Management
Pay Range$55,000 - $55,000 USDWhat's In It For YouMeaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.

Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville. Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge. Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy.

Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution. Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching. Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day. TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.