Genesys Cloud Developer | HYBRID or REMOTE
kaavSeattle (WA)
Genesys Cloud Developer | HYBRID or REMOTE
Posted yesterday
kaavSeattle (WA)
SENIORITY
Senior
About the role
Genesys Cloud Developer We are seeking a highly experienced Genesys Cloud Developer with 5 to 8 years of experience to join our team. As a Genesys Developer you will be responsible for designing and architecting Genesys Cloud solutions based on business requirements and technical considerations. You will collaborate with stakeholders lead the implementation and configuration of Genesys Cloud solutions and oversee the integration with other systems and applications. Additionally you will provide technical guidance and support troubleshoot complex technical issues and stay up to date with the latest Genesys Cloud features and capabilitiesTOP SKILLS:Genesys call flow Genesys AI Features / LLM exposure Integration & ecosystem
Skills:
- Cloud CX3Genesys Architect experience
- Call Flow build experience
- Data Tables and Call routing in Genesys ExperienceWFM experience in Genesys nice to haveGenesys Developer Data actions experience best practices
- Genesys IVR development experienceDTMFGenesys dialog engine bots
- Genesys Participant data familiarization
- Data Actions development experience
- Familiar with Genesys APIs and data
- Familiar with Genesys support cases and escalations
- Contact Center for health care domain knowledge nice to have
- Understanding of natural language IVR implementations nice to haveGenesys Chat experience Build support
- This is a high PRIORITY requisition.
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