eBanker - Pierre, Mitchell, or Gregory BankWest Location

Ebanker - Pierre, Mitchell, or Gregory Bankwest Location Provide exceptional customer service, via all on-line, electronic, Virtual Teller, and telephone communication channels, in accordance with all Bankwest philosophies and policies. Process internal and external customer transaction requests in an efficient, accurate, and timely manner. Responsible to perform all related work responsibilities consistent with the standardized procedure and compliance requirements of the Bank. Respond accurately, friendly, and enthusiastically to incoming customer service inquiries and requests through all communication channels for the Enterprise. Process teller transactions efficiently and accurately through the Virtual Teller; balancing daily. Perform and document requested customer maintenance, provide service support including; account changes, balance inquiries, funds transfer, wire transfer and on-line banking support. Develop expertise for all deposit products and services in order to successfully handle incoming customer contacts and requests through telephone, on-line, CHAT, and Virtual Teller. Directly support and service customer requests to open and/or close all personal deposit accounts as submitted by telephone, online, and Virtual Teller. Maintain flexible work schedule to serve customers during non-traditional banking hours including evenings, weekends and holidays. Work as a team with departmental counterparts on planning and implementing assigned projects and products. Participate on various committees and project teams as deemed appropriate by management. Attend, actively participate in organization, job specific training offered, and Quality Service programs. Adhere to all applicable Policies and Procedures of Bankwest organization. Community involvement is strongly encouraged. Other duties as assigned.