FedNow Service Operations Lead — Real-Time Payments

Posted yesterday

federal reserve bank of bostonEast Boston (MA)

General and Operations Managers Commercial Banking

SENIORITY

Manager

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About the role

The Federal Reserve Bank of Boston is seeking a dynamic Lead for the Fed Now Operations team to provide strategic oversight and day-to-day leadership for the Fed Now instant payment service. You will drive operational excellence, mentor analysts, and ensure 24x 7 service reliability in a high‑volume environment. Qualified candidates have a Bachelor’s degree with 10+ years of relevant experience and a proven track record leading large-scale 24x 7 support operations, including cloud-based services.

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