Onsite IT Solutions Advisor | Concierge Support & AV
mckinsey companyMillbrae (CA)
Onsite IT Solutions Advisor | Concierge Support & AV
Posted 2 days ago
mckinsey companyMillbrae (CA)
SENIORITY
Senior
About the role
McKinsey & Company in San Francisco and Silicon Valley seeks an experienced IT Support professional to deliver concierge-level, end-to-end user support. You will manage onsite services, onboarding, and proactive problem solving across two offices to ensure optimal technology operations. You will handle walk-in support, incident triage, and collaboration tool readiness while engaging with colleagues to improve adoption and satisfaction. Strong English communication is essential.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.