Customer Experience Specialist
talentifyOntario (OR)
About the role
Safelite is seeking a Customer Advocate who serves as the first impression for customers by greeting them in shop, handling scheduling, work orders, invoicing, and answering inbound calls and emails with professionalism.
You’ll resolve customer concerns quickly, manage service issues and dealer orders, verify information, process invoices and credits, and support administrative tasks to keep operations running smoothly.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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