ITIL/ITSM Coordinator

Posted 2 days ago

sri techDallas (TX)

Information Technology Project ManagersComputer Systems Design Services

SENIORITY

Senior

About the role

Job ID: SRJ_8567Posted: 2026-03-13Location: Chicago, IL; Dallas, TXSalary: USD 60-65 / Hourly (C2C) | USD 60-65 / Hourly (1099)Employment Type: 1099, C2CClient: NessContact: Meghana GorusuCompany: SRI Tech SolutionsITIL/ITSM Coordinator (Release Management)Chicago, IL / Dallas, TX (3 days onsite)Role Overview: We are seeking 5 highly driven Incident / Problem / Change / Release Coordinators to join our growing Service Operations team.This role is critical to ensuring operational stability across enterprise platforms. The selected candidates will take full ownership of incidents — from triage through resolutions, coordinating across technical teams to drive timely fixes, minimize business impact, and ensure structured governance across ITIL processes.If you are someone who thrives in high-visibility, high-accountability environments and can drive issues to closure with urgency and structure — we want to talk to you

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.