Customer Service Specialist - HVAC & Plumbing (FT/PT)

Posted 2 days ago

markool heating coolingFrederick (MD)

Heating, Air Conditioning, and Refrigeration Mechanics and Installers Plumbing, Heating, and Air-Conditioning Contractors

SENIORITY

Junior

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About the role

Markool Heating Cooling Plumbing in Frederick, MD is seeking a Customer Service Representative to support customers and field teams, scheduling repair and maintenance visits and guiding clients through the service journey. The role emphasizes organization, multi-tasking, and strong communication to ensure smooth daily operations and excellent customer care. Training and growth opportunities accompany competitive pay and reflective benefits.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.