Cloud Production Support Engineer

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kaizen technologiesPhoenix (AZ)

Network and Computer Systems Administrators Computer Systems Design Services

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About the role

Title: Cloud Production Support Engineer

Experience: 10 years

Location: Phoenix, AZ (Day 1, Onsite, Hybrid).Skill Cluster: AIMS-Observability Opensource. Primary Skill: Oracle Integration Cloud, Observability, Oracle Analytics Cloud

Job Description: Cloud Platform: Proven experience with Oracle Integration Cloud (OIC), Oracle Analytics Cloud (OAC).Observability & ITSM: Hands-on experience with Dynatrace, Splunk log management, and Service Now incident/change management. Networking & Security: Knowledge of hybrid network connections, firewalls, routing, IAM policy design, and security patch upgrades. CI/CD & Automation: Experience with CI/CD tools, deployment pipelines, and operational script automation. Process Management: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management).Oracle; Production Support; GCP; OAS (Oracle Analytical Service)GCP, AWSDyna Trace, Splunk Jira, Rally, Clarity Confluence, Airtable

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