Skip to main content

Senior Customer Success Ops Leader - Enterprise Growth

Posted 5 days ago

uber technologiesChicago (IL)

SENIORITY

Mid

Apply (opens in a new tab)

About the role

Uber Technologies Inc. seeks a Sr Manager of Customer Success Operations to lead a team focused on merchant health, customer experience, and financial health, while enabling revenue growth through upselling and cross-selling with enterprise partners. You will analyze merchant performance, identify operational pain points, and develop tailored solutions. You will co-own relationships with restaurant brands and collaborate with Product, Marketing, Operations, Finance, and Legal to ensure ongoing

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this