Remote Customer Support Pro Paid Training & Growth
ibexAthens (TX)
Remote Customer Support Pro Paid Training & Growth
Posted 7 days ago
ibexAthens (TX)
SENIORITY
Junior
About the role
Ibex is hiring a Customer Support Representative to be the go-to person for customers calling about their utility services, including billing, payments, and starting or stopping service at a new home.
You will provide clear, compassionate, and helpful answers, building authentic relationships and guiding customers through billing and service updates. Paid training supports your success while you work from home, in a supportive team environment.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.