Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency has been serving customers since 2012 in Vinita and expanded to Broken Arrow in 2022. Today we’re proud to be recognized as one of the top agencies in the country. Our team currently includes 12 full-time team members, and as we continue to grow, we’re looking to add four more. We work hard, but we also have a lot of fun together. Our team enjoys regular team-building events like pickleball, paint parties, holiday potlucks, and Halloween celebrations. We love finding reasons to celebrate and build strong relationships within the team. We’re also very active in our communities, participating in local events such as the Wine Walk and Rooster Days in Broken Arrow, Route 66 Fest, car shows, and the world’s largest Calf Fry in Vinita. Our team members enjoy recognition events in Oklahoma City and Tulsa, along with travel bonuses in addition to their regular vacation time. We also offer health benefits, strong work-life balance, and ongoing training and development. Our culture is energetic, supportive, and team-focused. If you’re looking to grow with a high-performing agency that values professionalism, community involvement, and having fun along the way, this could be a great place to build your career.

ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Austin Brown - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.