Receptionist/Administrative Support

Receptionist/Administrative SupportThe Receptionist/Administrative Support employee works to maintain a high level of customer service to our clients, community and team while supporting Account Managers and team members with administrative tasks.The essential functions include, but are not limited to the following:Establishes and maintains a professional, positive, and team-oriented relationship with colleagues.Adherent to company policies and procedures for workflow and documentation.Greet clients and visitorsScreen and answer incoming calls assist and forward as appropriateTake client payments and resolve billing issues (refer to Account Manager as needed)Process In/Out deposits, enter in QuickBooks and reconcile monthly bank statementProcess daily receipts and depositsCheck incoming faxes and distribute them to appropriate Account Manager or ProducerSort and distribute mail and prepare outgoing mailProcess pending cancellations, reinstatements and claim acknowledgementsPhone calls to companies, mortgages or clients as requested by Account ManagersOrder supplies and maintain supply areaPrint Invoices, scan and file as neededUpdate client database management systemTroubleshoot copier issues with service providerSupport account managers in day-to-day operations as neededPerforming other duties as assigned.RequirementsHigh school diploma or equivalent.Receive/Maintain appropriate agent licensing.Ability to multitaskSelf-motivatedProficiency in Microsoft Office, specifically Excel, Word, and PowerPointExcellent oral and written communication skills; organizational skillsExcellent customer relationship skillsPositive, friendly, and professional attitudePhysical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.Compensation: $35,000 $45,000 annually.The anticipated starting salary for this position is based on several factors, including the candidate's experience, skills, education, certifications, location, and internal equity. United Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, profit sharing potential, and more.