Vmware VDI Engineer

Job ID: SRJ_7926Posted: 2025-11-19Location: Irving , TX - Remote, United StatesSalary: USD 100-110 / Yearly (Full Time)Employment Type: Full TimeIndustry: Computer SoftwareClient: WiproContact: Meghana GorusuCompany: SRI Tech SolutionsJob Title: Vmware VDI EngineerIrving TX (Work from Office-Hybrid)At least 2 years of working experience on the horizon View 7/8 Administration is required. -MUSTCandidate should have managed desktop pools on individual basis and have completed the full cycle of Dynamic Instant Clones and Dedicated VDI's. - MUSTNeed to have the experience in Horizon Connection server upgrade, VDI OS upgrade/migration and monthly patch updates - MUSTResponsibilities:Supporting the Ops teams to diagnose and provide solutions for systemic issues in the Process Automation Services platformsSolve Operational problemsWork on-call shifts responding to alertsProviding oversight into mission critical projectsConduct operations workshops and increase operational effectiveness within the organizationIdentify, develop, test, debug and implement improvements using Digital Transformation techniques to optimize operational efficiencies for Level 3 Ops functions and improve platform reliabilityPersuade and influence others through strong and comprehensive communication and diplomacy skillsSet and maintain acceptable performance and availability thresholds (Service Level Objectives) by working closely with Ops and system engineers to drive adoption of modern reliability practices like SLI, SLOs, error budget policies, actionable alerts, self-healing, proactive capacity management and change/release management practices.Monitor and help stabilize services in production. Standardize & Improve monitoring and reporting capabilities, dashboard creation using tools like Splunk, AppDynamics, etcPerform Compliance Reviews of Vulnerabilities/EOVSEngage on Gating/Production Readiness Review(PRR) for new services/platforms/productsParticipate on CoB/DR DrillsStandardize change and release managementProactively perform demand forecasting, capacity planning and anomaly detectionReview and engage on release of new products/services from testing through go-liveStandardize change and release management for PlatformsContribute towards architecture reviews, making sure product designs are technically sound with contingencies thought through.Technical documentation focused towards driving post-mortems, technical/process guidance, automation, operational improvement, etc.Review current platforms & application architecture and engage with server & product engineers for setting up SDI for the existing platform with focused drive to enable new platforms.Qualifications:8 - 12 years of relevant Level 3 SME or Engineering experience in VMWare Horizon platformHands-on experience in troubleshooting and maintenance of applications Windows serversAble to understand core infrastructure issues and guide ops on troubleshootingExpert hands-on scripting experience with PowerShell, VBS, etc.Experience in Desktop Application Support & VMWare Horizon (Level 3 SME)Experience with Active Directory (AD) management (GPO, ADUC), AppSense Environment Manager (for policy management), Deployment software (SCCM, HP Radia, Ansible,etc), implementation of Monitoring tools (AppDynamics, VROps, Systrack, etc.), networking and integration with Horizon infrastructure, VMware product APIs, VMware Horizon suite, AWS, Dockers and Windows 7/10 enterprise environmentsWorking knowledge on VMware infrastructure components from base layer to application virtualizationAble to understand RPA components and its integration with HorizonAble to understand protocols and work with business on hosting VDI infrastructure on HorizonHas worked with and experienced in using ITSM tools (ServiceNow or others)IT Support based qualifications / trainingCritical Competencies:Strong verbal and written communicationLearn and able to adapt to changing environment. Willing to learn and have a can-do attitudeAbility to perform complex and varied assignments in support of the team's scope of workAnalytical thinking and experience with data analysis tools and methodologiesPlanning, multi-tasking, and prioritization skillsTeam-oriented and collegial approach to addressing challengesStrong people, process, and business focusITIL certifiedBeing part of a team, you will be expected to work un-supervised and manage your workload effectivelyStrong communication skillsGood interpersonal and teamwork skillsSRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.