Overview:
In this role you will build and support Agentic Commerce capabilities, delivering AI-driven features integrated with enterprise commerce ecosystems. You will work under senior leadership across multi-disciplinary pods to ship production-ready, secure components that enhance commerce platforms. You’ll gain breadth across AI, backend, cloud, and commerce platforms while contributing to Accenture Song’s accelerators and reusable assets. This is a growth-focused position that combines client delivery with mentorship and ongoing skill development. You will help drive real-time personalization and scalable commerce improvements for global clients. Compensation / Benefits medical, dental, vision, life, and long-term disability coverage 401(k) plan bonus opportunities paid holidays paid time off
Responsibilities:
Implement Agentic Commerce features across composable and platform-led commerce using established patterns Configure and develop on Salesforce, Adobe, SAP, and MACH ecosystems per designs Support prototype-to-production efforts and embed agentic workflows into live environments Develop modular, reusable agent components integrated with APIs and backend services Ensure enterprise-grade scalability, security, observability, and reliability of agentic systems Integrate with LLM platforms, orchestration frameworks, and vector stores under guidance Collaborate in engineering pods across AI, backend, data, cloud, and DevOps Support CI/CD pipelines, cloud-native deployments, and containerized workloads (Azure, AWS, GCP) Build and test integrations with CRM, CDP, payments, order management, pricing, and fulfillment systems Apply governance, compliance, auditability, and explainability requirements Instrument and report technical KPIs for agent performance and reliability Support human-in-the-loop and feedback mechanisms to improve agent effectiveness Contribute to accelerators, reference components, and technical documentation Collaborate with client and team stakeholders to deliver features Continuously build skills across commerce platforms and mentor junior team members
Key requirements:
3+ years building commerce or digital platform solutions with hands-on experience on Salesforce Commerce, Adobe Commerce, SAP Commerce, or MACH stacks Exposure to agentic AI or Generative AI features integrated into applications Working knowledge of API-led, microservices-based architectures 1+ year of experience in the Products (Retail, CP&G, Life Sciences) Industry clear communication with team members and stakeholders ability to work effectively in cross-functional engineering teams eagerness to learn and grow expertise LLMs familiarity, RAG pipelines, or vector databases CI/CD delivery, cloud-native architecture, and DevOps practices governance considerations for AI-driven systems