Senior Director, Client Success & Growth
fairygodbossNew York (NY)
About the role
Chase Media Solutions is seeking an Executive Director, Client Success Team Lead to scale a high-impact client success organization in a dynamic media environment. You will lead a team delivering trusted partnership, measurable outcomes, and strong retention for brands and agencies. You will partner with sales and cross-functional teams to improve client outcomes, drive continuous improvement, and inform strategy using market insight and client feedback.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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