Space Mission Director

Posted today

virtual vocationsDenver (CO)

Sales ManagersSpace Research and Technology

SENIORITY

Manager

About the role

Focusing on customer retention and satisfaction, the full-time remote Space Mission Director will manage relationships with mission partners, drive product adoption, and ensure high engagement to support long-term success and account expansion. Key Responsibilities Build and maintain relationships with mission heroes to ensure satisfaction and alignment with their mission outcomes Ensure a positive onboarding experience and promote adoption of products to meet mission objectives Serve as a trusted advisor, advocating for solutions that meet both immediate and long-term goals while maintaining high hero health scores Required Qualifications Experience in customer relationship management, particularly within the federal or defense sectors Proven track record of driving customer satisfaction and retention Strong understanding of software solutions and product adoption strategies Ability to analyze and report on key performance indicators related to customer success Experience in contract management and identifying account expansion opportunities

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.