Operations Center Dispatcher
national ambulanceSpringfield (MA)
About the role
Operations Center Dispatcher National Ambulance, LLC is looking for a motivated individual to join our operations team in Springfield, MA. Incumbents are responsible for a wide variety of operations center activities, managing all available resources to include receiving emergency and non-emergency requests for ambulance service from public and private parties, transmitting orders to suitable response units and administrative duties.
Responsibilities:
- Multi-tasking in a fast paced office setting
- Communicating effectively, both verbally and in writing
- Resource Management
- Working independently without direct supervision to accomplish goals
- Scheduling & Quality Control
The ideal candidate will have:
- Experience in Microsoft OfficeThe ability to type at least 40 wpm.
- Strong attention to detail
- Reliable transportation.
- A positive attitude.
- The ability to work in a team.
- Strong interpersonal skills.
- Willingness for continual learning.
- Flexibility, assertiveness, openness to change & forward thinking
Benefits:
- Health and Dental Insurance
- Flexible Scheduling
- Paid Time-Off 401k Plan
- Incentive Programs
- Extensive Paid Training Program
- Emergency Medical Technician Certification
- Emergency Medical Dispatcher Certification Requirements - Driver's License - Be able to read and write in English
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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