General Manager (Large Scale Master Association)

OVERVIEW: This is a General Manager opportunity with one of the largest master-planned community associations in the region — dozens of sub-associations, a commercial village center, and senior living/assisted care facilities all under one umbrella. The board is seeking a strategic leader: long-range planning, capital projects, and vendor relationships, with a strong team already in place to handle daily operations.

WHAT YOU'LL DO: Set the community's long-range strategic direction, including capital improvement planning and reserve funding recommendations Lead and develop on-site staff and department heads across dozens of sub-associations Report directly to the Board of Directors and turn community priorities into an executable operating plan Coordinate with outside vendors, developers, and contractors on major capital and infrastructure projects Oversee operating and capital budgets, working closely with the finance team on reserve studies and assessments Manage a mixed portfolio that spans residential sub-associations, a commercial village center, and senior care/assisted living operations Lead the rollout and adoption of community-management software to modernize back-office operations Make sure every sub-association stays compliant with governing documents, state HOA law, and CAI best practices Represent the community to municipal officials, county agencies, and other outside stakeholders WHY YOU MATTERThis is a long-established community with thousands of homeowners who are counting on this community being run well for the long haul. Get the budgeting, vendor relationships, and staff development right, and everything else — property values, resident trust, day-to-day quality of life — follows from that. WHAT IT TAKES10-15+ years managing large-scale, master-planned community associations PCAM (Professional Community Association Manager) designation strongly preferred Real experience managing multi-million dollar operating and reserve budgets A track record of working directly with a Board of Directors and executing on their priorities Experience negotiating and managing vendor and developer relationships Comfortable stepping back from tactical work to focus on strategy and long-range planning Familiarity with CINC Systems or similar community-management software is a strong plus Strong communicator — in writing, in board meetings, and out in the community Some commercial or mixed-use facilities background is a plus given the scope of this portfolio THE PERKS!$140,000–$170,000+ per year depending on experience, plus an annual performance bonus Health, dental, and vision insurance Short-term disability, long-term disability, and life insurance 401(k) with a 50% match up to 6% of salary Full reimbursement for CAI dues and continuing education programs Relocation assistance available