Senior Principal, Operator Communications Lead

Posted yesterday

bay center foodsAtlanta (GA)

Public Relations Managers Limited-Service Restaurants

SENIORITY

Manager

Apply

About the role

Chick-fil-A, Inc. is seeking a Sr. Principal Team Leader in Restaurant & Operator Communications (ROC) to lead a team that develops and aligns communications strategies for major initiatives. You will oversee crisis and executive communications, guide AI-enabled capabilities, and ensure timely, effective messaging across functions. The role requires navigating complex business challenges, thinking system-wide, and fostering collaboration with operators, staff, and leadership.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.