Product Designer, Vice President

Job responsibilities: Develop and execute design and research strategies for initiatives across dining, pantries, conference centers, and guest registration, ensuring alignment with business objectives and user needs Diagram service flows and product features, design wireframes, and prototype interactions for key physical and digital touchpoints, leading end-to-end design initiatives within a specific amenity domain. Independently scope, design, and execute user research, from framing research questions and selecting methodologies to synthesizing findings Leverage AI tools and technologies, including AI-assisted prototyping to accelerate design iteration, expand concept exploration, and shorten time-to-insight across the product lifecycle Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes Strong sense of ownership and accountability for design outcomes, and can drive initiatives from ambiguity to execution Ability to independently scope, design, and execute end-to-end user research, including defining research objectives, selecting appropriate methods, recruiting participants, and synthesizing findings into actionable design direction Hands-on experience applying AI tools to accelerate or enhance the design process Preferred qualifications, capabilities, and skills Background in hospitality, workplace experience, or amenity management, with an understanding of how physical services intersect with digital tools Familiarity with data-informed design decision-making, including comfort interpreting analytics or operational data to inform design strategy