Prozessmanager Energie & Kundenservice - Remote

Posted 18 days ago

hsag heidelberger services agNew Bremen (OH)

Management AnalystsTemporary Help Services

SENIORITY

Mid

About the role

hsag Heidelberger Services AG sucht einen Prozessmanager (w/m/d) im Bereich Kundenservice der Energiewirtschaft. Du übernimmst die End-to-End-Verantwortung für Prozesse, analysierst Potenziale, entwickelst Automatisierungen und bleibst laufend im Austausch mit Fachbereichen und externen IT-Dienstleistern. Du bringst mindestens zwei Jahre Erfahrung im Prozessmanagement des Kundenservice in der Energiewirtschaft mit, beherrschst BPMN und besitzt fortgeschrittene Excel-Kenntnisse für Reporting. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.