Drybar Receptionist |Sales Associate / Customer Service Representative

Posted 5 days ago

drybar shopsAlpharetta (GA)

Retail Salespersons Snack and Nonalcoholic Beverage Bars

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About the role

Drybar Bartender Position There's a brand new Drybar opening at Medley in Johns Creek, and we are looking for warm, smiling faces to welcome our guests! At Drybar we call them bartenders, and they guide the entire client experience from check-in to check-out. Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Why You'll Love Working at Drybar: Lucrative commissions – 10% on product sales

Paid time off: after 6 months for full time employees

Free Blowouts Sunday- Thursday Bonus incentives - $5–$10 for each membership sold Employee discounts on all retail products Flexible scheduling Growth opportunities Fun, positive work culture Drybar is proud to be an equal opportunity employer. We comply with all federal, state, and local laws regarding background checks and employment eligibility.

Key Responsibilities:

Client Experience & Front Desk Operations Greet and check in/out clients using BookerManage client profiles and troubleshoot scheduling or POS issues
Handle payments, tips, and commissions with integrity
Answer phones and voicemails promptly
Review client notes to ensure personalized service
Shop Flow & Team Support Pair clients with stylists and manage break schedules when needed
Support shop management in maintaining smooth daily operations
Serve complimentary beverages and engage clients to create a bar-like vibe
Maintain clear communication with team and leadership
Sales & Product Knowledge Recommend and sell products, tools, and memberships
Restock and maintain retail displays
Support merchandising and inventory tasks
Cleanliness & Standards Maintain shop cleanliness and complete assigned side work
Follow all opening, closing, and shift duties
Training & Culture Help onboard and train new Bartenders
Contribute to a positive, team-first culture
Attend mandatory meetings and uphold Drybar's 10 Core Values

What We're Looking For:

1+ years of customer service experience in a fast-paced environment(e.g., retail, front desk, hospitality, or salon/spa)
Experience with point-of-sale (POS) systems preferred
High school diploma or equivalent
Ability to multi-task, problem-solve, and maintain composure under pressure
Must be able to stand/walk for 6–8 hours per shift
A strong track record of delivering exceptional customer experiences
Technically savvy and comfortable with front desk operations
Professional, friendly, and team-oriented demeanor

Legal Disclaimer©2023 DB Franchise, LLC ("DBF"). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar® + design is a registered trademark owned by Helen of Troy Limited and used by DBF under license.

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