Service Greeter

Posted 6 days ago

northtown automotive companiesBuffalo (NY)

Automotive and Watercraft Service Attendants General Automotive Repair

SENIORITY

Entry

SALARY

$16.00 - $18.00 Hourly

Apply

About the role

Service Greeter Northtown Automotive Companies Inc - Amherst, NYSalary Range $16.00 - $18.00 Hourly Position Type Full Time Job Shift Full Time (3 day workweek) Education Level High School Travel Percentage None Category Customer Service

DescriptionOccupational Summary: Responsible for immediately greeting customers as they enter into the dealership and directing them to the appropriate department, as well as ensuring an overall exceptional customer service experience

Schedule: Full-time : 2 shifts available - A full-time, 3-day shift, 7:30am until 9:00pm, that rotates every 4 weeks. Mon/Tues/Wed for 4 weeks, then Thurs/Fri/Sat for 4 weeks) - A full-time, 5 day shift Monday - Friday

Essential Job Functions:

Perform prior-to-opening tasks in a timely manner, which includes checking early bird box, moving vehicles, checking/filling inventory levels of supplies, unlocking doors, etc.
Immediately greeting all customers and directing them to the appropriate service advisor or team member
Locating pre-written repair order and confirming information with the customer
Moving vehicles where needed (example: moving car out of service drive into service parking after customer has dropped car off)
Monitor customer return times and proactively retrieve cars so that they are waiting for them in the service drive, ready to go.
Washing vehicles and/or wiping them down as requested and needed
When loaner cars are returned; document all incoming mileage and walk around vehicle. Report any damage and the overall condition of loaner to TSMA. Park loaner in customer parking.
Maintain service drive to ensure it is free of dirt, debris, and snow
Inspect customer lounge, straightening up of area and refilling coffee/snacks as needed
Filing repair orders
Road testing vehicles
Identify and remove new/used cars in service parking and move to correct location

Qualifications:

Valid in-state drivers license.
Professional personal appearance
Excellent communication skills
Ability to read and comprehend instructions, both verbal and written.
Ability to operate smartphone, tablet and/or PC.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.