Front Desk Associate - LoHi

Posted 2 days ago

symmetry360Denver (CO)

Spa Managers Other Personal Care Services

SENIORITY

Mid

SALARY

$41,600 + Annual

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About the role

Job Description: We are a local, women and Massage Therapist owned Massage Studio with 4 locations in the Denver-metro area looking for a customer service, sales, and administrative expert to join our growing company! This dynamic, high-impact role offers growth opportunity, great benefits and a positive atmosphere that promotes healthy living and encourages self-care! Our ideal candidate is a client-centered, sales-focused professionalwho is an administrative rock star that will be managing the flow of clients, conducting sales and creating an exceptional client experience. This position is part-time and requires weekend and evening availability.

Compensation and Benefits: $41,600 + Annual Base Pay (paid hourly) plus location sales bonuses and commissions$2,706.16 Medical / Vision / Dental / AFLAC insurance$865-$3460 Paid Time Off (1st year – 7th year)$1,500 1 Free massage service every month. Additional discounted services available$2,340-$7,020 Free Infrared Sauna services (1x/week - 3x/week)$$$ Sales commission- Retail, packages, memberships$$$ Leadership development and ongoing training$49,011-$56,286 + = Total compensation PLUS sales bonus and commissions

Qualifications:

Exceptional customer service skills
Impeccable attention to detail
Professional demeanor and appearance
Sales expert with a passion for helping people feel their best
Multi-Tasker with ability to prioritize and problem solve - must be calm under fire
Ability to anticipate client needs and create "WOW factor" customer service moments
Reliable, friendly, punctual, flexible, and adaptable
Self-driven with a take-charge attitude
Excellent computer and phone skills required- Microsoft Office, Google Suite products included
Must be a team player and enjoy working with others
Must work hard and be coach-able
Possess a healthy mindset with desire to grow and learn
Ability to work flexible days/nights including a minimum of one weekend per month
Job duties include but are not limited to:
Create exceptional client experiences through impeccable service
Execute internal sales and marketing initiatives
Work with Location Director & Assistant Location Director to meet location sales, staff and client related goals
Master of the client schedule- demonstrating initiative in maximizing daily utilization
Ensure all cash management is accurate, and sensitive information is handled properly
Responsible for opening and/or closing the studio
Exceptional multi-tasking and the ability to remain calm in a variety of situations
Manage & maintain an immaculate overall spa appearance and ambiance- this includes interior and exterior spaces and an eye for aesthetics
Train new team members for the Client Concierge role

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