Oncology Scheduler - FT -Days - MCI

Posted yesterday

memorial regional hospitalPembroke Pines (FL)

Medical Dosimetrists General Medical and Surgical Hospitals

SENIORITY

Mid

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About the role

Job Title Performs an integral role with the care team for coordination of complex chemotherapy and cancer treatment scheduling.

Location: Pembroke Pines, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Job Description: Manages all aspects of scheduling of multi-day and multi-week treatment cycle schedules for high acuity patients. Responsible for scheduling treatment including infusion treatments, transfusion, labs, surgery, and radiation treatment for oncology patients. Demonstrates and conveys a cheerful and favorable disposition during stressful patient care delivery for a positive patient experience.

Responsibilities: May schedule walk-in appointments for services offered. May confirm physician and prescription orders ensuring accuracy. Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card. May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals. Explains policies including all regulatory and financial consent forms; secures all required signatures. Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active. Determines correct insurance filing order, if multiple insurance coverages are effective for that service. Obtains pre-certification and authorization. Provides exceptional customer service and ensures all questions and concerns are addressed in a timely and courteous manner. May guide the patient to appropriate destination for services. Collects patient out-of-pocket responsibility per collection guidelines. Provides patient estimates as requested. Prepares and balances a daily deposit of all payment collections.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOREducation and Certification Requirements
High School Diploma or Equivalent (Required)
Working Conditions and Physical Requirements

Bending and Stooping = 60%Climbing = 0%Keyboard Entry = 100%Kneeling = 0%Lifting/Carrying Patients 35 Pounds or Greater = 60%Lifting or Carrying 0 - 25 lbs Non-Patient = 80%Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%Lifting or Carrying > 75 lbs Non-Patient = 0%Pushing or Pulling 0 - 25 lbs Non-Patient = 80%Pushing or Pulling 26 - 75 lbs Non-Patient = 80%Pushing or Pulling > 75 lbs Non-Patient = 0%Reaching = 80%Repetitive Movement Foot/Leg = 0%Repetitive Movement Hand/Arm = 80%Running = 0%Sitting = 80%Squatting = 80%Standing = 80%Walking = 80%Audible Speech = 80%Hearing Acuity = 80%Smelling Acuity = 0%Taste Discrimination = 0%Depth Perception = 80%Distinguish Color = 0%Seeing - Far = 80%Seeing - Near = 80%Bio hazardous Waste = 60%Biological Hazards - Respiratory = 60%Biological Hazards - Skin or Ingestion = 60%Blood and/or Bodily Fluids = 60%Communicable Diseases and/or Pathogens = 60%Asbestos = 0%Cytotoxic Chemicals = 0%Dust = 0%Gas/Vapors/Fumes = 60%Hazardous Chemicals = 60%Hazardous Medication = 60%Latex = 60%Computer Monitor = 100%Domestic Animals = 0%Extreme Heat/Cold = 0%Fire Risk = 0%Hazardous Noise = 0%Heating Devices = 0%Hypoxia = 0%Laser/High Intensity Lights = 0%Magnetic Fields = 0%Moving Mechanical Parts = 0%Needles/Sharp Objects = 60%Potential Electric Shock = 0%Potential for Physical Assault = 40%Radiation = 0%Sudden Decompression During Flights = 0%Unprotected Heights = 0%Wet or Slippery Surfaces = 40%

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