Account Coordinator

About Us: Red Shark Digital is a full-service digital marketing agency headquartered in North Carolina, helping businesses connect with their customers through innovative, measurable digital solutions. Our mission is to deliver ambitious growth for like-minded businesses. Founded in 2013, Red Shark Digital has grown from a small application and web development firm into a multidisciplinary agency offering search engine optimization (SEO), paid advertising, Webflow website design and development, branding, creative services, and digital marketing strategy. We bring together strategy, creativity, and technology to help our clients grow and achieve meaningful results.

Overview: The Account Coordinator at Red Shark Digital is a key member of our team, working directly with clients to understand their business goals and help develop and execute effective digital marketing strategies. This role also collaborates closely with internal teams to keep projects aligned with client needs, priorities, and expectations. The Account Coordinator should have a strong understanding of digital marketing tactics and strategies, along with the ability to communicate those ideas clearly and confidently to clients. This role is responsible for building strong client relationships, setting clear expectations, helping clients understand the services Red Shark Digital provides and the value they deliver, and contributing to overall client satisfaction. The ideal candidate is an excellent communicator who is highly organized, detail-oriented, and genuinely interested in digital marketing. They should be comfortable working independently and as part of a team while managing multiple clients, projects, priorities, and deadlines. Success in this role means keeping projects organized and moving forward, ensuring teams have clear priorities, and delivering accurate work that meets client expectations.

Key Responsibilities: Manage client projects, timelines, deliverables, and workflows from start to finish. Review new deals, client scopes, and agreements and turn them into clear tasks and project workflows for the production team. Prioritize work, update project timelines, and keep projects moving toward deadlines. Coordinate with sales, account, and production teams to keep priorities, deadlines, and client needs aligned. Track marketing deliverables, tasks, and dependencies in Monday.com to ensure work stays on schedule and within scope. Follow up on outstanding tasks and identify potential delays, gaps, or missing information before they become problems. Review deliverables for accuracy and ensure work meets client expectations before it is sent to the client. What Were Looking For 12 years of account management or project management experience preferred Bachelors degree in marketing, communications, business, or a related field preferred, or equivalent work experience Experience working with clients or managing client relationships Familiarity with digital marketing tactics and strategies Strong organizational and time-management skills Ability to prioritize tasks, manage competing deadlines, and stay on top of responsibilities independently Compensation and Benefits$40,000$52,000 salary, based on experience and qualifications Primarily remote role with occasional in-office or client-site work Health, dental, and vision insurance contribution Paid time off (PTO) + Annual Mental Health Days 12 days in Year 1, with 1 additional day added each year 4 mental health days per year with one day available each quarter Rebel Fitness Gym Membership - Boxing Greenville Museum of Art Membership

How to Apply: Please submit your resume along with a short note that includes: Your experience with digital marketing and account management Why you are interested in the role and what makes you a good fit Let us know your favorite type of shark! recblid 4rqfxozuxvcmvbxmr 4gowp 4gthg 1nk