Pharmacy Technician (MSR) - 258284
medixtmLas Vegas (NV)
About the role
Medix is now looking for Licensed Pharmacy Technicians to join a PBM located in Las Vegas!
Shift: Monday - Friday (11:00am - 7pm), Onsite
Requirements:
High School Diploma or GEDA current Pharmacy technician license or certification Comfortable providing excellent customer service in a call center environment
Duties:
- Receives calls from pharmacies, clients, and patients and provides the requested information or support
- Provides clinical call support for prior authorization-related calls and documents in the ticketing system
- Understanding of benefit plans and how to access the plan information, as well as how to communicate this information to patients accurately
- Escalates incoming calls when needed to the appropriate party for resolution
Demonstrate OMNI channel experience across multiple communication platforms, including phone, email, chat, and other digital channels, ensuring a seamless and consistent service experience.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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