Field Service Technician I
adeptagOberlin (OH)
Field Service Technician I
Posted 8 days ago
adeptagOberlin (OH)
Electro-Mechanical and Mechatronics Technologists and TechniciansCommercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
SENIORITY
Junior
About the role
Field Service Technician I
Location: United States (Travel Required)
Full-Time
$1,000 sign-on bonus, paid after your first 120 days
About AdeptAg
AdeptAg LLC is a North American leader in controlled environment agriculture, delivering innovative automation, growing, and irrigation solutions to growers across the U.S. and Canada. Recognized as the industry leader in customer service, we are committed to technical excellence and building lasting partnerships with every grower we support. Our Field Service team is central to that mission.
The Role:
The Field Service Technician I installs, maintains, and troubleshoots complex automated systems at greenhouse and nursery sites across the U.S. and Canada. This field-based role requires strong electro-mechanical expertise, the ability to work independently, and comfort with 50% or more travel, depending on seasonality. It offers excellent opportunities for technical growth.
Key Responsibilities: Installation and System Integration
Install, integrate, and commission automated systems (conveyors, hoppers, potting machines, transplanters, camera grading systems) in greenhouse and nursery environments
Collaborate with engineering teams during implementation
Troubleshooting and Maintenance
Diagnose and resolve hardware and programming issues; perform repairs, upgrades, and preventive maintenance
Troubleshoot electrical systems (VFDs, PLCs, photo-eyes, encoders) and mechanical systems (pneumatic actuators, motors, gearboxes, chain drives)
Identify root causes and implement corrective actions
Customer Support and Training
Provide onsite technical support; train operators on equipment setup and operation
Communicate clearly with customers and proactively with Remote Support and home office teams
Documentation and Continuous Improvement
Accurately document service activities and support engineering with product improvement feedback
Represent AdeptAg professionally at all customer sites and during Remote Support
Travel Requirements:
50%+ travel per month, depending on seasonality, anywhere in the U.S. or Canada; occasional weekends as needed
Valid driver’s license required; passport may be required within 90 days of hire
Travel expenses (fuel, lodging, meals) covered directly via company card
Education and Experience:
Associate’s degree in Electronics, Mechatronics, Automation; or Multi-Craft or equivalent trade certification experience and knowledge
2+ years of hands-on electro-mechanical experience, including automated system installation and troubleshooting
Experience in commercial greenhouse or nursery environments preferred
Technical Skills and Competencies
Strong electro-mechanical troubleshooting on electrical and mechanical systems
Able to read and interpret technical drawings and schematics
Self-directed with strong time management; with a ‘can do’ attitude
Clear communicator with a professional, accountable approach
Why Join AdeptAg
Generous 401(k) with company-paid contribution
Medical, dental, and vision coverage
Company-paid life insurance
Voluntary life, accident, and disability insurance options
Opportunity to work with advanced automation technology
Significant technical growth and advancement potential
Stable and growing North American organization
If you’re a motivated technician with strong electro-mechanical skills and a passion for hands-on problem solving, we’d love to hear from you.
Equal Opportunity Employer
AdeptAg is an equal opportunity employer. We are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
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