Guest Experience Concierge - Spa Front Desk

Posted 8 days ago

onespaworldHonolulu (HI)

Concierges Other Personal Care Services

SENIORITY

Junior

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About the role

Mandara Spa is seeking a Concierge to welcome guests, answer inquiries, and coordinate information and homecare services at the front of house. The role emphasizes exceptional guest service and phone etiquette, with a focus on professional appearance and reliability. Ideal candidates have at least 1 year of phone experience in a customer-facing setting, strong communication skills, and proficiency with Windows and basic office equipment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.