CX Strategy Lead Customer Experience & Insights
1005 disney destinationsFlorida (NY)
CX Strategy Lead Customer Experience & Insights
Posted 2 days ago
1005 disney destinationsFlorida (NY)
SENIORITY
Manager
About the role
Disney in Orlando, FL seeks a Manager, Customer Experience Strategy to lead a two-person analytics team, shape the insights roadmap, and translate data into strategic recommendations for a guest-focused planning experience.
You will partner with senior leaders, apply advanced analytics, and drive cross-functional initiatives across business units, data science, and technology to improve personalization, engagement, and satisfaction.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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