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David Careers

Account Manager - Tampa

Posted today

ready 2 xecuteIndianapolis (IN)
Sales ManagersFreight Transportation Arrangement

SENIORITY

Senior

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About the role

Job Description
Position Summary: The Account Manager is focused on identifying and growing new and existing business by presenting READY-2-XECUTE customers with our newest transportation services.
Primary Responsibilities:
  • Responsible for growing and managing a portfolio of new business accounts, with a primary focus on small to midsize companies with freight spend.
  • Target and solicit new prospects with a threshold for outreach, aiming to convert leads into active clients.
  • May be responsible for some enterprise accounts if brand new or given at a lower percentage
  • Manage new accounts "cradle to grave" to ensure a thorough understanding of client needs and the logistics process, from booking to execution.
  • Cultivate strong, long-term relationships with new clients, ensuring high levels of satisfaction and retention.
  • Cold call, email, and other forms of outreach to potential clients
  • Source prospects and find introductions with small to midsize freight spend
  • Enter all appropriate information in CRM and TMS systems.
  • Direct contact with key decision makers
  • Customer facing
  • Securing Freight
  • Answer coverage emails
  • Proactively reach out about freight opportunities
  • Operations and service quality that ensure:
  • All customer emails are answered within a timely manner
  • All loads are covered
  • All covered loads have tracking if requested, correct Planning Comment, and appropriate call-in notes
  • All loads are fully progressed from pick up to delivery
  • All loads in delivered status have paperwork collection progression
  • Marking loads ready to bill in a timely manner
  • Be aware of customer KPI’s and work to reach/ overachieve them
  • Stay up to date with market conditions
  • Set appropriate price targets
  • Know when to lower or raise price targets based on capacity
  • Make final decision on appropriate price to book loads
  • Handle RFP’s with assistance of management
  • Report to management if any drastic rate changes are needed
  • Take responsibility of FRT code performance
  • Responsible for after-hour escalations
Skills and Qualifications:
  • Bachelor’s degree (preferred)
  • Sales experience (preferred)
  • Minimum 2 year’s work experience
  • Microsoft Office proficient
  • Team orientedStrong communication skills
  • Detail orientedStrong analytical skills
  • CompensationConsists of base salary + commission

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