Mailroom Clerk | Information Resource Center (IRC) Administrative Support Services

Qualifications: Desired qualifications for Mailroom Clerk include: High school diploma or equivalent. 1-3 years of experience in a professional office environment as a support assistant or receptionist, or equivalent position. Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication. Ability to manage multiple tasks and prioritize effectively. Effective written and verbal communication skills. Proficiency in office software and equipment. Physical ability to move large numbers of files and/or file boxes. High School diploma required, higher education preferred.

Skills required include: Reliability, precision, and attention to detail.

Additional Information: As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with documented goals for each of the firm's Eight ProSidian Global Competencies. Personal Effectiveness – The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results. Continuous Learning – Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive. Leadership – Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success. Client Service – Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships. Business Management – Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance. Business Development – Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions. Technical Expertise – Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy. Innovation & Knowledge Sharing (Thought Leadership) – Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement.

Other requirements include: Business Tools – Understanding and proficiency with business tools and technology, including Microsoft Office. Commitment – To work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors. Curiosity – The ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together. Humility – Exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference. Willingness – To constantly learn, share, and grow and to view the world as their classroom. Benefits and Highlights ProSidian offers a comprehensive Employee Benefits Program designed to promote health and personal well-being, including: Competitive Compensation – Competitive pay range with group health benefits, pre-tax employee benefits, and performance incentives. Group Medical / Dental / Vision Health Insurance Benefits – ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans. 401(k) Retirement Savings Plan – Allows eligible employees to save for retirement with a variety of investment options and a company match. Vacation and Paid Time-Off (PTO)

Benefits: Includes 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays. Pre-Tax Payment Programs – Premium-only plans that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits. Purchasing Discounts & Savings Plans – Provides special discounts to eligible employees on everyday purchases of products and services.

Security Clearance: Necessary for engagement teams managing sensitive work in the Federal Marketplace. ProSidian Employee & Contractor Referral Bonus Program – Offers up to $5,000 for referrals who stay employed for 90 days. Performance Incentives – Tied to each new client that employees assist in pursuing and supporting. Flexible Spending Account – Helps cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis. Supplemental Life/Accidental Death and Dismemberment Insurance – Offers extra protection for yourself and your eligible dependents. Short- and Long-Term Disability Insurance – Provides income protection during your recovery from a disability.