Patient Services Representative
balance healthSanta Rosa (CA)
Patient Services Representative
Posted yesterday
balance healthSanta Rosa (CA)
Medical Secretaries and Administrative AssistantsOffices of Physicians (except Mental Health Specialists)
SENIORITY
Mid
About the role
Description:
Bay Area Foot Care is among the premier podiatry medical groups in the Bay Area. Our mission is to provide comprehensive foot and ankle care to our patients utilizing the most innovative diagnostic and therapeutic approaches by a knowledgeable and caring staff. For more information about us please visit www.BayAreaFootCare.comWe are looking for a full-time Medical Receptionist specialist for our Santa Rosa medical office location. This team member is a vital part of BAFC as s/he is nearly always the first contact people have with our practice. The successful candidate will work well with our existing team of professionals to create an environment strong in customer service, organization and responsibility while creating and supporting a smooth operating office.
Primary responsibilities include:
- Expertly answer multiple-line telephone with a consistently amazing attitude
- Ensure new patient appointments are scheduled promptly
- Schedule/book follow up patient appointments
- Take messages accurately and ensure follow through
- Provide superior customer service
- Route electronic faxes to the correct team member
- Other duties may include:
- Confirming insurance benefits and deductibles
- Use of electronic medical records
- Faxing, copying, stocking
- Assist the doctors and office medical staff with various duties
Experience and Qualificationsworks calmly under pressureis knowledgeable in switching between tasks and is detail orientedis well organized and punctualhas incredible people and customer service skillsgenuinely enjoys helping othersis a positive person, skilled in communication and listeningis responsible and trustworthymust speak Spanish fluentlyhas professional attire, behavior and language
Prior medical front office experience REQUIRED
Job Type: Full-time
Healthcare setting: Clinic
Schedule: 8 hour shift
Monday to FridayNo weekends
Experience: EMR system: 1 year (Preferred)
Medical office : 1 year (Preferred)
Job Type: Full-time
Benefits:
401(k) Dental insurance Flexible spending account Free parking Health insurance Health savings account Paid time off
Education: High school or equivalent (Preferred)
Experience: EMR systems: 1 year (Preferred)
Vital signs: 1 year (Preferred)
License/Certification: BLS Certification (Preferred)
Work Location: In person
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