Remote Senior Customer Service Agent - Logistics
dsvPhoenix (AZ)
About the role
DSV is seeking a Customer Service Agent, CSR, SR to support virtual operations in the USA with Arizona coverage. You will handle customer inquiries, tracing shipments, POD information, and collaborate with management and warehouse teams to meet service criteria.
The role requires a high school diploma or equivalent and 3–6 years of experience, with proficiency in Windows, Word, and Excel, and the ability to type 45 WPM. This is a full-time, remote position with competitive hourly pay.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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