Staff Product Manager, Dashboard

Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamThe Stripe Dashboard helps millions of people around the world run their business—from managing integrations and analyzing fraud to resolving customer issues. The next chapter is about transforming the Dashboard into a "power tool" for payment professionals. The Dashboard team is responsible for the scaffolding of the Dashboard (e.g., navigation, search, settings), governing frameworks (e.g., information architecture), and core experiences that set the standard (e.g., managing your customers, customizing your home page).We're hiring a product manager to shape the Dashboard strategy, amplify its impact across the company, and accelerate Stripe's mission to increase the GDP of the internet.What you'll doYou'll evolve the Dashboard to meet the needs of any business model. Improve wayfinding mechanisms to increase user productivity and product discovery. Shape the information architecture to encourage interoperability. Develop a strategy and roadmap for a more personalized Dashboard. Write the playbook for interoperability across the numerous layers of indirection in the Dashboard. Partner with third-party developers to understand how the Dashboard can better serve their needs.ResponsibilitiesMake the Dashboard easier to use and more powerfulOwn the strategy and roadmap that makes the Dashboard uniquely good for any business modelCollaborate with engineering and design across time zones (PST, EST, CET) to ship high-impact functionality that delights users, product teams, and third-party developersDefine and track success metrics for quality and performancePartner with senior leadership to understand and uphold our ambitions for quality at scaleWho you areThis role is equal parts systems thinking, storytelling, and data science. You thrive in horizontal roles that require intense collaboration and influence across product teams to achieve very difficult changes.We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements10+ years of experience in product management, design, or engineering with at least 3+ years in a senior capacity making company-level product decisionsStrong understanding of user interface (UI) and user experience (UX) principles and best practicesTechnical familiarity with personalization systems, data modeling, and machine learningStrong written and verbal communication across business, design, and engineering audiencesDemonstrated experience leading company-wide initiatives influencing technical roadmapsPreferred qualificationsBelieve that fast software is the best softwareBuilt complex personalization systems in the pastDeveloped governance frameworks that balance usage and discoveryStrong (informed) point of view on how third-party apps fit into first-party experiencesEnjoy using social media to interact directly with customers for feedback