Head of Patient & Family Experience & Access

Posted yesterday

ability kcKansas City (MO)

Social and Community Service Managers Other Individual and Family Services

SENIORITY

Manager

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About the role

Ability KC is seeking a Director of Patient and Family Experience to lead patient access, intake, referral management, and care navigation, ensuring timely and equitable access to services. The role includes supervising Social Workers, Community Liaisons, Case Managers, and the Patient Experience Manager, and developing processes to improve experience and outcomes for patients and families. We value experience in multidisciplinary teams, pediatric and rehabilitation services, and strong

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