Operations Supervisor

AKRIS is an international fashion house founded in 1922 in St. Gallen, Switzerland, driven by the vision of Creative director Albert Kriemler, who designs sleek and effortless for a discerning global clientele of women with purpose. The family-owned fashion house is renowned for its rarefied and innovative double-face fabrics, for pushing the boundaries of St Gallen embroidery and pioneering digital photo printing techniques.Position Summary:As the Operations Supervisor at our Madison flagship store you will be responsible for supporting the day-to-day operations and efficiencies. Streamlining and improving store processes that positively impact the associate and client experience.In this role you will report to the Boutique DirectorMeet or exceed all operational goals & kpi’s set fourth by CorporateEnsure all shipments, transfers, ecommerce orders and returns are processed correctly daily and in a timely mannerPartner with Store Director to execute day to day operational tasksAnalyze operations processes and performance, recommending solutions for improvement as needed to increase efficiency in the storeCommunicate and explain any operations directives to the selling team and delegate appropriate tasks concerning upkeep of the store and the inventory levelsProvide consistency of monitoring stock levels daily, lead monthly cycle counts and annual physical inventory ensuring they are executed effectively and as per company’s standardsManage all supplies ordering and administrative functions regarding store operationsEnsure the store is always clean, all lights or other equipment are always fully operationalEnsure all closing and opening procedures are completed in timely manner and assist in POS closing when neededEnsure communication with the corporate office is completed effectively and in the partnership with the Store DirectorAssist the selling team when needed on the floor with merchandise, effective floor supervision and processing client paymentsDesired ExperienceExcellent organizational and communication skills with team and clientsStrong attention to details with the ability to handle multiple tasks simultaneously and with precisionIntellectual curiosity and passion for learningAnalyzes the business and take business driving actionsAbility to move or handle merchandise and boxes, generally weighing 0-40 poundsCan work a flexible schedule, that includes evenings weekends and holidays ensuring that the store is always fully operationalAbility to stand and walk for majority of a 40-hour work weekProficient in Microsoft Office, POS, CRM & Inventory Management systems3+ years of Retail Management or Operations Management experienceAt Akris inc. is an equal opportunity employer. We are proud to employ talent from many different backgrounds, experiences, and identities. We continue to work towards creating a workforce that represents the diversity of our clients and communities and we offer an inclusive environment of mutual respect where our employees feel included, developed, and heard.