Office Professional
Posted 2 days ago
neighborlyMansfield (OH)
Office Clerks, GeneralOffice Administrative Services
SENIORITY
Junior
About the role
Benefits/Perks:
Flexible work schedule
Paid vacation/holidays*
Advancement opportunities
Professional development opportunities
*Varies by Franchise Location
Responsibilities
Process inbound customer calls with the goal to book service appointments
Perform outbound customer calls as needed to follow-up, reschedule appointments, etc.
Maintain communication with Mr. Rooter Plumbing Service Professionals to maintain efficiency.
Dispatch Mr. Rooter Plumbing Service Professionals to customer locations
Cash/payment management/handling
Data entry
Customer invoice administration
Job Requirements
You will be asked to perform office/clerical duties to ensure internal paperwork is processed correctly, phone calls are answered timely, customers are communicated with efficiently, and Mr. Rooter Plumbing Service Professionals are effectively dispatched to customer locations.
Able to lift 25lbs
Customer-focused attitude
Proficiency to navigate tablet-based technology
Professional appearance and personality
Positive attitude with a desire to learn with the best
Team player who can work independently
Desired Experience
High school diploma or general education degree (GED) and a minimum of one year work experience and/or training: or equivalent combination of education and experience
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Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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