Front Office Representative

Front Office RepresentativeAt Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses thrive through meaningful connections, strategic planning, and impactful experiences.Position OverviewWe are seeking a highly motivated and professional Front Office Representative to join our dynamic team. The Front Office Representative will be the first point of contact for our clients and visitors, playing a crucial role in delivering outstanding customer service and ensuring a positive experience. This position requires an individual with excellent communication skills, a friendly and approachable demeanor, and the ability to multitask efficiently in a fast-paced environment.ResponsibilitiesGreet and welcome visitors with a warm and professional demeanor.Answer, screen, and forward incoming phone calls efficiently and courteously.Manage appointment scheduling and coordinate meetings for staff and clients.Maintain and update visitor logs and security protocols as required.Handle incoming and outgoing mail and deliveries promptly and accurately.QualificationsHigh school diploma or equivalent; additional education or certifications are a plus.Proven experience in a front office or customer service role is preferred.Excellent verbal and written communication skills.Proficiency in MS Office Suite (Word, Excel, Outlook) and basic computer skills.BenefitsCompetitive salaryHealth, dental, and vision insurancePaid time off and holidaysOn-the-job training and professional development opportunitiesCollaborative and supportive work environmentJoin Sparkbit 360 in Columbus, OH and become part of a dynamic team dedicated to helping brands grow through creative marketing and meaningful connections.