Hotel Front Desk Receptionist

Job Description: Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Perform regular bookkeeping duties: make sure hotel guest information is current and correctWork with the housekeeping staff to ensure rooms are ready for new guestsManage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programsGreet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card informationField customer complaints when necessaryQualifications:1+ year of hotel industry experience or related job preferredHigh school diploma, GED, or equivalentHas previous experience or working knowledge of Microsoft Office and reservation management systemsWell-versed in taking telephone calls and handling stressful situationsPossesses strong customer service skills, interpersonal skills, organizational skills, and time management skillsAbout CompanyOur property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners