Technical Incident Command Leader (24/7)

Posted yesterday

amazonRedmond (WA)

SENIORITY

Manager

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About the role

Amazon Leo is seeking an experienced Sr Technical Incident Manager to lead high-severity incident response and coordinate cross-functional teams across engineering, operations, and legal. You will own events from declaration to resolution, ensure timely customer communications, and drive post-event learning and improvements. This is a coordination and leadership role, not hands-on technical fixing, requiring calm under pressure and the ability to direct senior staff across multiple teams.

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