Minnesota Licensed Communication Assistant

Posted 2 days ago

virtual vocationsDenver (CO)

Communications Equipment Operators, All OtherServices for the Elderly and Persons with Disabilities

SENIORITY

Junior

About the role

To support communication access for the deaf and hard of hearing community, the full-time or part-time Minnesota Licensed Communication Assistant will facilitate relay calls between deaf or hard of hearing individuals and hearing individuals in a fully remote environment. Key responsibilities Accept and place relay calls, ensuring high-quality service delivery to all consumers Transcribe and relay messages accurately while maintaining consumer confidentiality Utilize telephone and relay processing equipment to communicate effectively between parties Required qualifications Must be 18 years of age or older High School Diploma or equivalent required Ability to type at 60 words per minute with 95% accuracy Availability to work varied schedules, including weekdays, weekends, and holidays Excellent customer service experience and a calm demeanor

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