Peer Navigator, Street Medicine (S LA/Compton, CA)

Responsibilities include: Build rapport with members by communicating personal experiences with a goal of increasing the likelihood of positive behavior changes. Coach members to create and implement strategies that minimize risks associated with the identified common health conditions and behaviors. Connect members to appropriate programs to address barriers to care and to enhance compliance. Link members to local, county and state services/resources. Follow up with members and serve as a member advocate, delivering their medications and other supplies as needed. Coordinate and/or accompany members to medical and social services appointments that fall outside of the street medicine unit. Introduce tools to promote self-management & self-efficacy. Complete all required organization and health plan specific documentation in a timely fashion. Some examples include and are not limited to the following: enter all patient touch points and encounter notes in HIA's electronic health records system, member health risk, and update members' Plan of Care after every street medicine encounter. Document all required information in the care management system during phone calls with members. Complete and submit a Monthly Audit Checklist assessment, individual care plans, and update member profiles in the Coordinated Entry System/HMIS.May occasionally drive the medically equipped van. Schedule encounters based on member's acuity level using the Healthcare in Action electronic health record system. Work under the supervision of a Social Worker to ensure proper escalation of cases and coordination of care. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of HIA's Vision and Goals and particularly housing placement for unsheltered members. This position is a patient-facing role. Employees may be eligible for differential pay. Other duties as assigned.