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Process Analyst

Posted today

esolutionsFremont (CA)

SENIORITY

Senior

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About the role

Job TitleJob Description
Requirements: Lean / Six Sigma certification or a management-consulting background. Domain background in Technology / Telecom / Data Center supply chain — familiarity with network build, deployment, and infrastructure supply-chain operations. Proven process mapping that produces implementation-ready specifications. Demonstrated ability to extract knowledge from busy SMEs. Strong stakeholder management and documentation skills. Comfortable working on-site and embedded within a client environment.
What you'll do: Map end-to-end project coordinator (PC) workflows across the assigned domain, producing current-state process flow diagrams and identifying automation gaps. Run time-and-motion studies and shadowing sessions across all workflows; capture tool-usage patterns and establish baseline efficiency metrics. Extract undocumented institutional knowledge from SMEs and convert tribal knowledge into structured, reviewable documentation. Author build-ready automation specifications and hand them off to the engineering team; establish the baseline data engineers build against. Partner with engineering during build to validate outputs against real workflows, resolve edge cases, and identify Phase-2 agentic automation patterns.

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