Director of Retail- Denver Broncos Team Store

Job DescriptionThe Director of Retail ? Denver Broncos Team Store is responsible for overseeing all retail operations for the Broncos Team Store and outlets at Empower Field, with accountability for business performance, financial results, merchandising strategy, operational excellence, and delivering an exceptional fan and guest shopping experience. The role also drives long-term growth initiatives, strategic planning, and overall program success.This role serves as the senior-most retail leader for the account and establishes the strategic direction and growth priorities for the retail program in alignment with client objectives, contractual commitments, and Aramark's operational and financial standards. Day-to-day retail operations are overseen by the Director of Retail with primary execution by the retail operations team, allowing this role to remain focused on long term value creation, financial outcomes, and future growth.The Director of Retail provides enterprise-level leadership for the retail business by setting visions, defining priorities, and maintaining accountability for outcomes across all retail channels, including concert retail, brick-and-mortar locations, purchasing, and warehouse-supported fulfillment.This role leads through established retail leadership structures and focuses on strategy, governance, performance oversight, and future development while overseeing day-to-day operational execution.In partnership with District and National Retail Aramark leadership, the Director of Retail contributes strategic insight, growth perspective, and best-practice sharing that support account-level success and broader district retail objectives. This position carries full accountability for financial performance, growth planning, leadership effectiveness, and the continued evolution of the retail program at Empower Field. COMPENSATION: The salary range for this position is $85,000 to $100,000. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.???BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ???There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.Job ResponsibilitiesEstablish long-term direction and priorities for the retail business, setting strategic objectives, operating principles, and financial targets aligned with client expectations and Aramark standardsMaintain full accountability for retail financial performance, including revenue growth, margin performance, expense management, and overall P&L resultsServe as the primary senior level retail liaison for the account, owning executive-level and top-to-top client communication, product presentation, performance reviews, and forward-looking planning discussionsProvide strategic oversight across all retail channels to ensure alignment, readiness, and consistency with established standards and growth objectivesSet clear governance models, performance expectations, and operating rhythms that enable effective execution and accountability across retailGuide the development of annual and multi-year retail business plans, including growth initiatives, financial goals, and channel strategiesPartner with Finance to develop budgets, assess performance trends, and identify risks and opportunities that support sustained business resultsOversees product selection and development from inception to delivery, recommending purchases and inventory levels based on consumer and market trends, sales strategies and financial goals as defined for each category and outletEnsure appropriate controls and risk management practices are in place related to inventory, labor, cash handling, safety, and compliance without direct involvement in daily operationsUse performance data, reporting, and market insight to evaluate results, inform decisions, and guide continuous improvement effortsLead initiatives focused on advancing operational efficiency, guest experience, service quality, and long-term retail outcomesIdentify and recommend new concepts, innovations, and enhancements that evolve the retail program and support future growthSupport contract renewals, extensions, and strategic initiatives through strong performance leadership and collaborationContribute strategic insight, leadership perspective, and best practices that support district initiatives as applicableWork with HR department to hire staff, ensure proper staffing for events, staying within payroll budgetOversee development and training of customer service programs and product knowledgeSupport leadership development and succession planning to ensure organizational depth, continuity, and long-term successAt Aramark, developing new skills and doing what it takes to get the job done can make a positive impact for our employees and our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.QualificationsMinimum of 7 years of progressive retail leadership experience, including senior-level responsibilityDemonstrated experience with full P&L ownership and financial performance managementProven ability to lead complex retail organizations with senior leadership teamsStrong strategic thinking, analytical skills, and sound business judgmentExcellent executive communication skills and client-facing presenceExperience in contract-managed, multi-unit, or venue-based retail environmentsBachelor's degree in business, hospitality, retail management, or a related fieldHigh proficiency with Microsoft Office Suite and business reporting toolsAbility to work a flexible, event-based schedule as business needs requireOccasional travel may be requiredEducationAbout AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.