US Launch Lead — Customer Onboarding & Growth
blackbird ventures ptyBoulder (CO)
US Launch Lead — Customer Onboarding & Growth
Posted yesterday
blackbird ventures ptyBoulder (CO)
SENIORITY
Manager
About the role
Halter is seeking a Customer Onboarding Lead U.S. to supervise a team of Launch Representatives and drive successful deployments across ranches in the United States.
You will own launch performance, build scalable processes, and partner with Sales, Support, Rev Ops, and Product to ensure value realization for customers from day one. You will coach frontline teammates, design regional rhythms, and manage ARR targets while balancing a high-touch customer experience with operational efficiency.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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