24/7 Incident Response Lead

Posted 5 days ago

united states digital spaceNew York (NY)

First-Line Supervisors of All Other Tactical Operations Specialists Software Publishers

SENIORITY

Manager

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About the role

Stripe’s Incident Ops team seeks an experienced Incident Response Manager (IRM) to drive rapid, well-coordinated responses to outages and security events. You’ll partner with Engineering, Product, Policy and Execs to minimize user disruption and orchestrate RCA processes. You’ll operate as on-call Incident Commander, lead cross-functional incident resolution, and help scale our 24/7 coverage while improving processes and tooling across the org.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.