Print Operations Supervisor

Posted yesterday

planetartWoodridge (IL)

First-Line Supervisors of Production and Operating Workers Commercial Printing (except Screen and Books)

SENIORITY

Manager

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About the role

Planetart Print Operations Supervisor PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading Simplyto Impress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit www.planetart.com to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. As a member of the PlanetArt team, reporting directly to the Director of Print Operations, the Print Operations Supervisor will be responsible for optimizing workflow, meeting print deadlines, technical training, and supporting the safe, efficient, and continuous operation of multiple professional printing technologies. This is a hands-on position that requires the ability to adjust print schedules on the fly as well as trouble-shoot and repair equipment issues. The Print Operations Supervisor will work closely with production department leadership teams to ensure production schedules are met. He/she will also be expected to build and execute technical training programs for the print equipment under your care.

What You'll Do:

Key Responsibilities
Responsible for assisting the Director of Print Operations with the management of production, quality, personnel, and departmental issues in your area
Work with the Director to plan production capacity and staffing levels; help schedule personnel and other resources appropriately to efficiently execute the production plan
Develop a functional cross-trained team for the departments under your supervision
Ensure departmental goals in Safety, Quality, Cost, Inventory accuracy and people development are met
Analyze workflow and recommend improvement to maximize the efficiency of the operation
Multitask between multiple wide format printer platforms
Think critically and solve mechanical or software problems with equipment that may be malfunctioning
Operate and troubleshoot printing equipment, with remote assistance from manufacturer or service manager if needed
Perform daily cleaning and maintenance of equipment and maintain regular scheduled maintenance
Work closely with department managers to ensure appropriate equipment settings are established and maintained
Develop technical training materials, including manuals, quick reference guides, visual aids, etc. to help support day-to-day operations
Train department operators about equipment use, maintenance and care
Work with print technicians and department managers to ensure production equipment is running properly
Support first level triage for print operator questions and/or concerns related to equipment
Maintain a safe and clean work environment by keeping the work area neat and complying with safety procedures, rules, and regulations
Perform ongoing visual inspection of final production prints to maintain quality assurance
Troubleshoot print quality issues called out by production or customer service
Perform other duties as assigned

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