Junior Cloud / Help Desk Tech
matrix mspBaltimore (MD)
About the role
Company Description:
Matrix MSP, LLC is an IT Managed Security Services provider offering support, consulting, and managed IT services to businesses, associations, and home office users. Whether businesses need to supplement or replace their current IT staff, Matrix MSP has the expertise to meet their needs. We are located in the Washington DC-Baltimore-Richmond AreaRole Description This is a full-time hybrid role for a Junior Cloud / Help Desk Tech. The Junior Cloud / Help Desk Tech will be responsible for providing technical support, troubleshooting, help desk support, and computer repair for desktop computers. They will be required to work on-site in the Washington DC-Baltimore Area, with flexibility for some remote work.
Qualifications:
- Experience with desktop computers, technical support, and troubleshooting
- Proficiency in help desk support and computer repair
- Strong problem-solving and communication skills
- Ability to work independently and remotely
- Experience in a similar role is a plus
- Associate's degree or equivalent experience in IT or related field0365/Azure experience a PLUS+
Before you apply
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Your profile is current
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Two examples you can talk through
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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